View Department of Business Professional Regulation video about hiring a contractor....click here
There are measures consumers can take to protect themselves.
Always check licenses by visiting MyFloridaLicense.com.
Unlicensed activity should be reported to the department via the Web site
or by calling: toll-free, 1-866-532-1440 (M-F / 8am - 5pm Eastern).
Outside Florida : 850-922-9026 (M-F / 8am - 5pm Eastern)
To file a complaint regarding unlicensed activity you may email to:
In selecting a roofing or sheet metal contractor it’s important certain information be obtained.
Job specifics to be obtained include:
1. Make certain that the contractor is a member of a recognized professional association like
the NEFRSA, the FRSA, or the National Roofing Contractors Association (NRCA).
2. Select a contractor with a permanent place of business with a local address & phone number.
Find out how long they have been at that location.
3. Demand that the contractor is Florida licensed and insured. Have them show you their Florida
license number and verify it through the DPBR web site or a link to it through our web site
There are case files when asked if the individuals were licensed they said yes, produced their
drivers’ license, and still sold the job.
4. With the entry of the EPA into the remodeling arena, if your structure is pre-1978 or houses
children,the remodeler must be a certified lead renovator and must conform to their requirements.
5. Obtain copies their certificates of insurance for worker’s compensation and general liability naming
you as the ‘certificate holder’.
6. Insist on a written proposal from a minimum of three licensed contractors with a detailed description
of the work to be accomplished, material specifications, estimated starting & completion dates,
guarantees for the workmanship and the material. Make sure the contractor agrees to keep the
property clean and orderly on a daily basis and that all equipment and material will be removed upon
completion. Prior to commencement of the work insist on the posting of the county or city required
permit and the Notice of Commencement to comply with the Florida Lien law.
7 Never hire a contractor that insists on full payment in advance. A partial payment upon agreeing to
the proposal or at various defined stages of the project is normal particularly when special order
materials are involved but should not exceed 50% of the estimated cost. In making partial payments
insist upon partial waivers of lien or making joint payment to the contractor and his supplier.
Upon final payment insist upon a final waiver of lien from the contractor and his supplier and a
certificate of completion from the building inspection department involved.
As the project manager and consumer, you have every right to this information and a list
of references including suppliers that the contractor has established through the years.